Our Reviews
William C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
The work was down promptly. Everyone was courteous and friendly.
5/10/2025
Thank you for choosing Bachman Bernard - Service as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!
AFTON, TN
Rosalie S|2025 Chevrolet Trax
Confirmed Sales Customer
5/13/2025
The saleman Corey was very nice and helpful
HOUSE
5/14/2025
We’re thrilled Corey made a great impression! Helpful and kind is how we like to roll, and it’s great to know he delivered. Looking forward to seeing you again—your next positive experience is already parked and ready!
GREENEVILLE, TN
Michael S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/13/2025
Excellent service, knowledgeable staff, not pushing and works to lead you to what the customer wants, willing to work out a fair deal for the customer and the dealer. I will recommend this dealer to my friends. Michael Stevenson.
HOUSE
5/14/2025
Thank you, Michael, for such a thoughtful and detailed review! We’re proud that our team took the time to focus on your needs and helped work out a fair deal. Recommendations like yours are the fuel that keeps us going—thanks for spreading the word!
GREENEVILLE, TN
Allan G|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
great people and great service
5/15/2025
Thank you for the kind words! Great people and great service truly go hand-in-hand, and we’re thrilled that both stood out during your visit. We’ll keep delivering the same great energy every time you stop by!
GREENEVILLE, TN
Allan G|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/18/2025
Sandie is the best. She cares about the people cars as much as they do. If she ever leaves I will no longer be a customer.
5/19/2025
Sandie truly has a way of connecting with both people and their cars—and your words speak volumes! We’re lucky to have her on our team, and it’s clear she’s earned your loyalty one genuine moment at a time. Here’s to keeping that bond strong!
CHUCKEY, TN
Deborah S|2018 Chevrolet Equinox
Confirmed Service Customer
5/18/2025
Always great
5/19/2025
Short and true—“Always great” is the kind of reputation we work hard to earn and even harder to keep. Thanks for sticking with us—we’re glad to be your go-to team!
AFTON, TN
Tyson E|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/19/2025
Fast and well done service for a fair price.
5/20/2025
That’s exactly what we aim for—fast, well-done, and fair! We’re glad we could deliver on all fronts. Thanks for choosing us—we’ll be ready to keep things smooth and simple on your next visit!
AFTON, TN
Sheila H|2015 Buick Enclave
Confirmed Service Customer
5/20/2025
Sandy is wonderful and always takes care of our needs and she lets me know before anything is done if something is needed for my vehicle. They are always on time for it to be ready for pick up and they go above and beyond to take care of their customers
5/21/2025
Sandy will be so happy to hear this! She truly cares about keeping you informed and your vehicle in top shape. We’re proud to have her—and even prouder to have loyal customers like you. It’s the kind of care that drives loyalty, one mile at a time.
GREENEVILLE, TN
Sherry S|2018 GMC Canyon
Confirmed Service Customer
5/13/2025
Friendly people
5/14/2025
Short and sweet—just like great service should be! We’re glad our friendly team made an impression. Here’s to more warm welcomes and positive vibes every time you stop in!
GREENEVILLE, TN
Cathleen F|2018 Buick Encore
Confirmed Service Customer
5/16/2025
Great service as always!!
5/17/2025
Thank you for choosing Bachman Bernard - Service as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENEVILLE, TN
Robert F|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/17/2025
Had a great going thru the deal of trading trucks. This one was the best time I ever had at a dealership, Kevin an BJ you made this experience the most eventful time. Kevin showed me alot about all the gadgets bells an whistles, it made it easier to find the controls an everything. I want to say thank you to both of you, thank you all.
KEVIN SHIPLEY
5/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
GREENEVILLE, TN
Eric K|2006 Chevrolet Corvette
Confirmed Service Customer
5/17/2025
Very good customer service! Courtesy car was awesome to get to and from work while work was being done on my vehicle.
5/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
JOHNSON CITY, TN
Marsha D|2022 Buick Encore GX
Confirmed Service Customer
5/18/2025
The entire stsff is very nice and professional. Especially Sandy, she even remembered me and asked if a past issue was fixed. Very pleased with my whole experience.
5/19/2025
We’re delighted to hear that our team's professionalism made such a strong impression, especially Sandy’s personal touch in remembering your past visit—it's the little things that make a big difference. We're so pleased your entire experience left you smiling. Come see us anytime; we’ll be ready with a warm welcome and helping hands!
GREENEVILLE, TN
Arun S|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/20/2025
We were treated very well. Very knowledgeable staff.
BETHANY DODSON
5/21/2025
We’re so happy you felt well taken care of! A knowledgeable team makes all the difference, and we're proud to have earned your trust. Thanks for letting us be part of your experience—it truly means a lot.
GREER, SC
Floyd S|2007 Chevrolet Avalanche
Confirmed Service Customer
5/21/2025
Regular maintenance appointment. Had me in and out fast and ontime
5/22/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
GREENEVILLE, TN
Steve D|2017 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Great price and service
5/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENEVILLE, TN
Brandon M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
Great experience!
BETHANY DODSON
5/24/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We are always more than happy to assist you if anything else comes up. Take care!
PINEY FLATS, TN
Jordan W|2025 Chevrolet Equinox
Confirmed Sales Customer
5/22/2025
Great experience
HOUSE
5/24/2025
Hello, thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MOSHEIM, TN
Stan Or Pat G|2013 Chevrolet 1500 Avalanche
Confirmed Service Customer
5/29/2025
There was a problem with an outside vendor and my new tires being delivered. Sandy made sure the issue was taken care of are of immediately.
5/30/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bachman Bernard - Service. We do hope we can be of assistance in the future. Take care!
GREENEVILLE, TN
Chris H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/3/2025
Hhfinvfu
6/4/2025
Hi, your high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
ELIZABETHTON, TN
Bill G|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/3/2025
Always good service, service advisor attentive to needs, and communication is good.
6/4/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GREENEVILLE, TN
Phillip H|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/9/2025
Completed service in good Time. People were very nice and friendly.
6/10/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GREENEVILLE, TN
Robert B|2024 Chevrolet Traverse
Confirmed Service Customer
6/9/2025
fast service , no long waiting !!
6/10/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GREENEVILLE, TN
Peggy R|2024 Chevrolet Trax
Confirmed Service Customer
6/9/2025
They were quick to take my car and did the service in grea5 time. Thanks
6/10/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GREENEVILLE, TN
Alan H|2022 Chevrolet Malibu
Confirmed Service Customer
5/21/2025
Completely satisfied with everything
5/22/2025
Thank you for your feedback! We’re thrilled to hear that you’re completely satisfied. Your satisfaction is our top priority, and we look forward to serving you again in the future.
AFTON, TN
David G|2025 Chevrolet Traverse
Confirmed Sales Customer
5/21/2025
Bethany is the best sales person ever. Give her a bonus and raise.
BETHANY DODSON
5/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Jack H|2013 Chevrolet 3500HD Silverado
Confirmed Service Customer
5/26/2025
they did a great job with my repair on my truck and they went even farther than that by cleaning my whole truck after repairs , thank you
5/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CHUCKEY, TN
Norma G|2025 Chevrolet Equinox
Confirmed Sales Customer
5/27/2025
Tim Davis did a great job explaining how everything worked.
TIM DAVIS
5/29/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Ricky S|2014 GMC 1500 Sierra
Confirmed Service Customer
5/29/2025
Sandi and all the service people were great!
5/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
AFTON, TN
Gladys F|2023 Chevrolet Blazer
Confirmed Service Customer
5/29/2025
great job
5/31/2025
Hi, we are so happy to read such a great review about Bachman Bernard! We hope you have a great day!
MOSHEIM, TN
Tom H|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/2/2025
Very timely service.
6/3/2025
Thank you for noticing our timely service! We understand how important your time is and work hard to keep things moving smoothly. Here’s to keeping you on the road without the wait!
GREENEVILLEV, TN
Debora Y|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/3/2025
Our salesman Shawn Lombardo was super, very knowledgeable of the vehicles that we questioned on and had the 4x4 pickup with a V8 engine that was desired on the lot !!
SHAWN LOMBARDO
6/4/2025
Thank you for choosing Bachman Bernard as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!
GREENEVILLE, TN
Lori M|2016 GMC Yukon
Confirmed Service Customer
6/8/2025
Oil change and tire rotation
6/9/2025
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
GREENEVILLE, TN
Stan R|2023 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
every thing went well
6/13/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREENEVILLE, TN
Deborah S|2018 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
My service experience was very good as usual. Everyone is always very friendly and efficient.
6/10/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
AFTON, TN
Diane G|2023 Buick Encore GX
Confirmed Service Customer
6/10/2025
Very good communication. Laid back dealership, no pushy salesmen. Service department is excellent.
6/11/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREENEVILLE, TN
Cledis H|2021 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
It was a good experience
6/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SEVIERVILLE, TN
James T|2020 Buick Encore GX
Confirmed Service Customer
6/13/2025
They done a great job
6/14/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREENEVILLE, TN
Cathy C|2021 Chevrolet Equinox
Confirmed Service Customer
6/13/2025
Vehicle was taken care of in a timely manner.
6/14/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bachman Bernard. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bachman Bernard!
CHUCKEY, TN
Rex C|2025 GMC Canyon
Confirmed Sales Customer
6/19/2025
Good experience with Bachman-Bernard, Greeneville, TN. The only compliant -- it took 6 months to get the truck I ordered. It arrived June 13, 2025.
SHAWN LOMBARDO
6/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MIDWAY, TN
Jeff H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
Very polite staff and fast service !
6/26/2025
Thank you so much for your kind words! We're thrilled to know our staff's politeness and quick service left a great impression on you—it’s exactly the kind of experience we strive to deliver every time. Speed with a smile is our specialty! We hope your next visit is just as seamless and enjoyable.
MOSHEIM, TN
John F|2018 GMC Yukon XL
Confirmed Service Customer
6/25/2025
Sandi Walker is wonderful to deal with and the service is always spot in
6/26/2025
We couldn’t agree more—Sandi is truly wonderful to work with! We’re so glad her service continues to hit the mark every time. We look forward to keeping that spot-on care coming your way!
GREENEVILLE, TN
Gary F|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Expedient, courteous and thorough.
6/27/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GREENEVILLE, TN
Nancy S|2021 Chevrolet Corvette
Confirmed Service Customer
6/15/2025
Great people; I enjoy the service appointments because everyone is so nice.!!
6/16/2025
Hi, we are so happy to read such a great review about Bachman Bernard! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bachman Bernard!
LIMESTONE, TN
Bill G|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/16/2025
Prompt service,
6/17/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
GREENEVILLE, TN
Charles G|2025 GMC Canyon
Confirmed Sales Customer
6/17/2025
The dealership was very fair and offered me a fair trade on my truck. David and Shane were very helpful and did not rush me. They took my buying process at my speed. The truck I purchased was detailed very good and looked amazing when I picked it up. I’d refer these guys to anyone.
DAVID HASTON
6/18/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
JONESBOROUGH, TN
Ron L|2012 GMC Terrain
Confirmed Service Customer
6/24/2025
Service rep did a great job. Car seems to be working well.
6/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MOSHEIM, TN
Eddie G|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
In and out pretty quick
6/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
JONESBOROUGH, TN
Andrea S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Service department personnel are outstanding. They are welcoming and friendly when I walk in the door and continue to be professional and keep me updated on my service progress until I pay the bill and leave.
6/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MOSHEIM, TN
Brian C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/29/2025
Your sales team member Kelsey was very professional and knowledgeable in the setting up of me and my new truck. This was the best buying experience I've ever had. Thank you!
KELSI FEEZELL
6/30/2025
Hi, thanks for your praise and kind comments about our team. We're glad you had such a wonderful experience with us! Congratulations on your new vehicle! We look forward to helping again in the future. Take care!
KNOXVILLE, TN
Cathy P|2017 Buick Envision
Confirmed Service Customer
7/2/2025
Sandi is the best!! Don’t ever let her go
7/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Preston H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Friendly Honest Efficient
6/27/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
LIMESTONE, TN
Troy S|2022 GMC Canyon
Confirmed Service Customer
6/27/2025
Received my vehicle with the seat pulled all the way back, and steering wheel adjusted. I'm 5'11", so not short. Techs should not adjust seats or steering wheels unless absolutely necessary.
6/28/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
GREENEVILLE, TN
Shirley S|2016 GMC Canyon
Confirmed Service Customer
7/3/2025
Nice well maintain
7/4/2025
Thank you! We take pride in maintaining a clean and welcoming space for our guests. Here’s to providing a dealership experience that looks as good as it feels!
BULLS GAP, TN
Jordan A|2025 GMC Sierra 1500
Confirmed Sales Customer
7/4/2025
I can highly recommend Bachman Bernard dealership if you’re in search of a new vehicle. The team were professional, knowledgeable and accommodating to my needs from the start to finish.
SHAWN LOMBARDO
7/6/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
KINGSPORT, TN
Russell W|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/7/2025
Great team they go the extra mile
7/8/2025
Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Best wishes, Bachman Bernard
GREENEVILLE, TN
Carol A|2025 GMC Sierra 1500
Confirmed Sales Customer
7/8/2025
Shawn Lombardo was our agent as we looked for a new truck. With much patience he showed us several vehicles and did a search for the color we wanted. After not finding what we wanted Shawn again answered our questions and suggested looking at a truck he thought we would like. He was correct. We bought it and love it. Thank you Shawn for your patience and guidance.
SHAWN LOMBARDO
7/10/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
FALL BRANCH, TN
Jeannie M|2019 GMC Yukon XL
Confirmed Service Customer
7/8/2025
Called early morning for an appointment and help with my battery. The team for me in at 4 pm and worked quickly to get me in and out. I am grateful for their professionalism and care. Will definitely be back.
7/10/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
JONESBOROUGH, TN
Glenda F|2016 Chevrolet Corvette
Confirmed Service Customer
7/3/2025
My name is Bruce Fillers. I bought a 2016 Corvette from this dealership, as is no warranty in about 2 1/2 weeks. I noticed the shutter in my transmission. After researching this problem, it was common place in this year model. I bought the car as is no warranty. You would not known about the shutter unless you drove this car for a while. I called the dealership talk to Caleb, from this phone call I have been treated with nothing but respect and friendliness. When I drove into the service bay, the mail technician took my information was super friendly and told me he would get the job done as fast as he could. I went to see the sales manager. I believe his name was JP. I explained my problem to him and ask him if he could help me on the price of fixing this car since I had purchased it only two weeks prior. He said let’s see what’s wrong with it and I’ll see what I can do. The car needed a simple flushing of the transmission. This procedure is kind of costly. Caleb and JP both came to me. Explain the problem. Explain the fix and JP said the dealership would pay half of the cost. I thanked him for helping me and his professionalism. I would highly recommend buying a car from Bachman Bernard Chevrolet dealership, not only for the easy purchase of the car, but the excellent service after the purchase. I cannot brag enough on these individuals and this dealership.
7/4/2025
Bruce, thank you for this incredibly thoughtful and detailed review. We’re grateful for your understanding and so proud of how Caleb and JP handled your concern with respect, professionalism, and genuine care. It means the world to us that you’d recommend us based on your full experience—from purchase to post-sale support. Here’s to standing behind our customers, even when we don’t have to—because it’s simply the right thing to do.
JOHNSON CITY, TN
Thomas L|2021 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
this repair took 3-4 trips to the service department but it was well worth the time..I was kept updated on the status of my truck and appreciate all the effort the service department put into making sure the the computer system was working perfectly. I give Caleb Evens a shout out for all the effort he put in to make sure scheduling my truck worked for me and for the effort he put into working with my warranty company. He kept me in the loop on that was happening with my truck..I have had the chance to see the interaction your service writers have with customers and they all are fantastic..also I have the confidence in your dealership that we bought a new vehicle from you about 6 weeks ago
7/10/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best wishes, Bachman Bernard
JONESBOROUGH, TN
Mary Z|2025 Chevrolet Trax
Confirmed Sales Customer
7/10/2025
Very clean facility, very helpful salesmen, friendly service
TIM DAVIS
7/11/2025
Thank you for noticing the details that matter! From a clean facility to helpful and friendly team members, we work hard to create a space that feels welcoming and easy to navigate. We look forward to serving you again soon!
GREENEVILLE, TN
Jeffery B|2025 GMC Acadia
Confirmed Sales Customer
7/15/2025
Kevin and Shawn were extremely helpful about getting us the car we wanted and made the sales process very smooth and fast. The finance department was really accommodating and nice as well. It's not everywhere you go that has a play area to keep your kids occupied while we're making a deal. Overall very satisfied.
SHAWN LOMBARDO
7/16/2025
Thank you for such a detailed and thoughtful review! Kevin, Shawn, and our finance team will be so happy to know they helped make the process smooth and stress-free for your family. We’re especially glad our kid-friendly space gave you a little peace of mind while finalizing everything. Your satisfaction means everything to us, and we’re already looking forward to the next time we can help you hit the road smiling.
GREENEVILLE, TN
Thomas J|2023 Chevrolet Equinox
Confirmed Service Customer
7/16/2025
Had a problem and you fixed it. Planned on driving to Crossville the next day and 3rd time tire was low on air(27). Sandy talked to mechanic and he fixed it with a patch
7/17/2025
We're glad Sandy and the team got that tire patched up just in time for your trip—nothing better than hitting the road with peace of mind.
GREENEVILLE, TN
Cynthia P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/16/2025
Gabe was wonderful to work with. The other employees we met were very friendly and knowledgeable as well. We had a great experience there.
GABRIEL SEATON
7/17/2025
Gabe and the team are grateful for your kind words! We’re proud to offer not just cars—but great people behind them.
CHUCKEY, TN
John G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/22/2025
.
7/23/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
GREENEVILLE, TN
Thomas L|2008 Buick LaCrosse
Confirmed Service Customer
7/25/2025
Friendly folks.
7/26/2025
We’re so glad you found our team friendly—kindness is always part of the experience we want every guest to have. A great visit starts with great people, and we’re proud to have the kind you’d want to come back to!
GREENEVILLE, TN
Allan G|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Sandi is GREAT! From appointment scheduling to arrival and completed work, she was helpful and proactive in getting my truck service completed. The maintenance tech, Alex Rupert also did a great job in completing the service and ensuring it was ready to be given back to me.
7/30/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Bachman Bernard
GREENEVILLE, TN
Steven B|2025 GMC Yukon
Confirmed Sales Customer
7/29/2025
Very knowledgeable and understanding
SHAWN LOMBARDO
7/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DANDRIDGE, TN
Edward T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/11/2025
Thanks to Sandi and the crew. We started our truck and it said we needed an oil change now! We drove to BB and saw Sandi, told her our situation and she found someone to do it then. We normally schedule out our oil change but this one came quick. Thanks for helping us out.
7/12/2025
Sandi and the crew will be so happy to hear this! We know surprises like urgent oil changes can pop up fast, so we’re glad they were able to jump into action and take care of you right away. We’re always ready to help—scheduled or not—because your time matters to us!
CHUCKEY, TN
Martin P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/18/2025
Prompt, courteous service.
7/19/2025
Thank you for recognizing our prompt and courteous service! It’s feedback like yours that reminds us why attention to both speed and kindness matter so much in every visit.
MOSHEIM, TN
Hartsell S|2018 Buick Encore
Confirmed Service Customer
7/21/2025
Good job a little expensive
7/22/2025
Thank you for choosing Bachman Bernard. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
JONESBOROUGH, TN
Kenneth M|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/23/2025
Our salesman Gab was fantastic. He was super nice very helpful and we love him to death. I will definitely buy another vehicle from him.
GABRIEL SEATON
7/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Gerald W|2020 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
Friendly service writer showed me a bad filter that I didn't know was bad. Made good suggestions.
7/25/2025
We love it when helpful service turns into helpful knowledge! Thanks for giving a shoutout to your service writer—it’s those kinds of moments that build trust and keep your vehicle running right.
GREENEVILLE, TN
Cathy C|2021 Chevrolet Equinox
Confirmed Service Customer
7/25/2025
Great Customer Service.
7/26/2025
Short and sweet—but it says it all! We’re grateful you felt the strength of our customer service and hope to keep that excellence rolling every time you visit.
CHUCKEY, TN
Scot A|2020 Chevrolet Traverse
Confirmed Service Customer
7/30/2025
Great
7/31/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BULLS GAP, TN
Mike K|2021 GMC Yukon
Confirmed Service Customer
8/1/2025
I use this dealership for all my service needs , my service advisor is sandy walker , she is an exceptional representative for not just the dealership for for GM as well , I recently was is for a basic service just to change oil and things , My wife and I travel more than usual , while we were in South Carolina I could hear a noise coming from the rear brakes, I was confused because my vehicle had just gone through service and had a basic inspection , when I returned home I reached out to sandy to get things checked out . What she found was a faulty sensor that was registering that my brakes in the back were at 52%, obviously that sensor was wrong and in default , because of that sensor defaulting I had to pay $700 dollars to repair the back breaks . In the future I will never rely on this “ modern” Computor systems to tell me when to get service done , I’ll go with my instincts and I would advise you to have your service writers do the same , I am writing a letter to G M as well as this note to you .
GRAY, TN
Ray B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Asked to have oil filter & lube , tire rotation and cabin filter changed. oil & tire rotation was done but the cabin filter was never done wasn't even on the paper work. Didn't have time to ask why as I had an appointment.
8/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREENEVILLE, TN
Billy C|2024 GMC Terrain
Confirmed Service Customer
8/12/2025
Great
8/13/2025
Thank you! Your positive feedback motivates our team to keep providing great service every day, and we’re here anytime you need us!
GREENEVILLE, TN
James D|2026 Chevrolet Colorado
Confirmed Sales Customer
8/14/2025
Wonderful experience. Sales staff, manager, and owner were the best. Very helpful, quick to answer question regarding the vehicle we purchased and was exceptionally helpful when sitting up the vehicle to our particular needs. From test driving to finance, options with different creditors to ensure the lowest and best interest rates available, and overall service again, was awesome. This purchase was our third vehicle from this dealership and I am sure will not be the last.
SHAWN LOMBARDO
8/16/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, James! We are always more than happy to assist you if anything else comes up. Best wishes, Bachman Bernard
ELIZABETHTON, TN
John H|2025 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
Service staff welcomed me as pulled in. Quick and easy
8/17/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GREENEVILLE, TN
Bobby C|2018 GMC Terrain
Confirmed Service Customer
8/16/2025
As I have stated before, the service experience is exceptional. Thank you Bachman Bernard.
8/17/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Bachman Bernard and we hope to see you again soon!
GREENEVILLE, TN
Michael S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/19/2025
david and bj were great to work with answered our questions did'nt rush us
DAVID HASTON
8/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BULLS GAP, TN
Jeffery W|2025 GMC Sierra 1500
Confirmed Sales Customer
8/21/2025
Bj and Shawn were excellent to work with on my purchase. I didn't feel like the dealer had gimmicks and all the crazy fees that others dealers add on like window tint, interior protection, etc. Also, I had some questions for Sandy regarding service. She is wonderful and great asset to the dealer!
SHAWN LOMBARDO
8/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Bachman Bernard! We sincerely value your business and look forward to your next visit. Take care!
GREENEVILLE, TN
Jeff P|2020 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
Very good experience.
8/11/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AFTON, TN
Nathan B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
8/10/2025
In and out in a timely fashion always have a great experience.
8/11/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CHUCKEY, TN
Teri M|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/13/2025
Nice people, quick service
8/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENEVILLE, TN
Thomas B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
Fast efficient service
8/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CHUCKEY, TN
Patsy H|2015 GMC 1500 Sierra
Confirmed Service Customer
8/22/2025
Very impressed with professional courteousness of my service writer Caleb, my second visit there with Caleb, fortunate to have a kind, calm, efficient person to handle all issues for me, strongly recommend your dealership,
8/23/2025
Hi, we really appreciate your positive review! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Best wishes, Bachman Bernard
LIMESTONE, TN
Allan G|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
9/1/2025
Jeff did a great job setting up and processing the appointment on the day of service. Good job also by Jesse the service tech.
9/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Judy Z|2024 Chevrolet Traverse Limited
Confirmed Service Customer
9/9/2025
i was promptly greeted in the service area . The gentleman was very pleasant and eager to assist me. I mentioned that i felt my car felt like it was going to stall a few times. So besides them changing my oil and rotating my tires. He put my mind at ease by looking into the situation of a possible problem of my traverse stalling. He found no issues.. All the work was done within an hour. Thank you for making my experience a good one.
9/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LIMESTONE, TN
Larry I|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
9/10/2025
It was a very positive experience! Gabe was awesome and did a great job explaining everything. We look forward to continuing our relationship with this dealership.
GABRIEL SEATON
9/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NEW TAZEWELL, TN
Samuel W|2025 Chevrolet Trax
Confirmed Service Customer
8/25/2025
Took my car in for some body damage, Bachman did an excellent job on the repairs.
8/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BULLS GAP, TN
Brigitte H|2026 GMC Acadia
Confirmed Sales Customer
9/1/2025
Very satisfied!
KELSI FEEZELL
9/2/2025
Hi there, your satisfaction is our top priority. We appreciate you taking the time to leave us this positive review. Take care!
FALL BRANCH, TN
Kip C|2025 GMC Canyon
Confirmed Sales Customer
9/1/2025
Bethany was a great salesperson. She worked hard and had all the answers to my questions. Russ was top notch also. Can't go wrong at Bachman Bernard.
BETHANY DODSON
9/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Terry S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/9/2025
The process was lengthy, but I’ve only purchased two cars in the last ten years, so “my experience” in such matters is limited. Salespeople Tim and Kelsi did a spectacular overall job, however. In the end, I was made to feel that I received “a good deal” so when I left with my new Denali I felt satisfied!
KELSI FEEZELL
9/10/2025
Hi, your feedback and high star rating mean a lot to us. Congratulations on your new vehicle, Terry! Feel free to reach out to us if you need anything. Have a wonderful day!
LIMESTONE, TN
Cathy P|2017 Buick Envision
Confirmed Service Customer
9/9/2025
Caleb did an excellent job at Service Writer
9/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREENEVILLE, TN
George S|2014 GMC 1500 Sierra
Confirmed Service Customer
9/10/2025
Love your service advisors. Always friendly and helpful. Keep up the good work..
9/11/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
JONESBOROUGH, TN
Elizabeth W|2012 Buick LaCrosse
Confirmed Service Customer
9/11/2025
From the scheduling to the completed service, it was a pleasant experience. The staff that I have gotten to know over the years have been and continue to be very professional and helpful and I am very grateful!
9/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GREENEVILLE, TN
Jim M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/15/2025
Great service. Always kept well informed. Very friendly.
9/16/2025
Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENEVILLE, TN
Karen M|2025 Chevrolet Trax
Confirmed Sales Customer
9/15/2025
This is the 2nd time I’ve bought a new car from Bachman and would do it again!! They’ve always gone above and beyond for me. I highly recommend them to everyone!!
BETHANY DODSON
9/16/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Karen! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ROGERSVILLE, TN
Shelby L|2025 GMC Canyon
Confirmed Service Customer
9/16/2025
Well we went there to get an update that wouldn't load at our home , I guess they couldn't do it there via the electronic download , so they had to manually put it in . We were there 6 hrs for them to do that , we weren't happy about that , while we were there , we were told that it should be done in a few minutes after about 2 hours , but we believe it was of no fault of your service department and that it was something to do with GM , we have a great relationship with Sandi in your service department , who was actually going to check if she could get us a loaner , but as I stated earlier , we were told it wasn't going to take longer than an hour and a half , which turned into 6 hours . But the next day we got another notification that there's another update , so when we get back to Tennessee we will try to do the update , if it doesn't work , we'll be back to the dealership to find out why .
9/17/2025
Thank you for your honest feedback. It’s unfortunate that the update process took more time than originally planned, but we truly appreciate your understanding that this was more of a GM system issue than a service team matter. It’s great to hear Sandi did her best to assist you during the wait—she’ll be glad to know her care stood out. We’ll be ready to support you if that next update gives you any more trouble, because keeping your trust matters most to us.
LIMESTONE, TN
David S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/18/2025
Very pleased
9/19/2025
Thank you for your kind words! We're so happy to hear you’re very pleased with the service. We look forward to assisting you again whenever you need us!
LIMESTONE, TN
Bill G|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/19/2025
Good visit, Sandi is a great Service Advisor!
9/20/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENEVILLE, TN
Lisa B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/23/2025
2nd time buyer
BETHANY DODSON
9/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREENEVILLE, TN
James D|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/26/2025
Just a basic service on my vehicle as well as replace a side view mirror under warranty that had stopped working. Service as well as the mirror replacement went without any issues. Service staff were super friendly and I continually received text on the status of vehicle.
9/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ELIZABETHTON, TN
Wendy P|2026 GMC Terrain
Confirmed Sales Customer
9/10/2025
Wonderful
KEVIN SHIPLEY
9/11/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
AFTON, TN
Anthony S|2020 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
great job and color match was very thanks
9/16/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GREENEVILLE, TN
Cecil B|2023 Chevrolet Traverse
Confirmed Service Customer
9/16/2025
Sandi Walker in the service department is at a higher level with her knowledge and customer service!
9/17/2025
Sandi will be thrilled to hear your feedback! Her expertise and commitment to exceptional customer service really set her apart, and we’re so glad it made such a positive impact on your visit.
LIMESTONE, TN
Gary S|2023 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
Need better communication
9/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
JONESBOROUGH, TN
Darrell A|2022 Chevrolet Equinox
Confirmed Service Customer
9/20/2025
Other than it taking longer than normal due to recent shortage of personnel it was a pleasant experience. Upfront notification of the personnel shortage would have been nice. Keep customer informed of longer than normal service times. My appointment was at 12:45 and I arrived early. My vehicle was still sitting in the check in buiding at 1:50. My service time for oil change and tire rotation was over 2 1/2 hours.
9/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CHUCKEY, TN
Michael R|2014 Buick Enclave
Confirmed Service Customer
9/24/2025
That have always taken good care of me.
9/25/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREENEVILLE, TN
Brad B|2004 GMC Sierra 2500HD
Confirmed Service Customer
9/25/2025
Everything was good at check in. I called earlier today to report that there was an excessive amount of old oil dripping onto my garage floor. It appears to be coming from the skid plate. I figured the tech spilled some oil in there and didn’t clean it up. Was quite a mess to clean up. Never had this problem before.
9/26/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CHUCKEY, TN
Mary H|2018 Buick Encore
Confirmed Service Customer
9/25/2025
Very good and nice workers
9/26/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREENEVILLE, TN
Mary B|2026 GMC Terrain
Confirmed Sales Customer
10/8/2025
This is the second car I got from this dealership I deal with the same sales person Tim Davis he explained the process went over the car different features and the finance man that did the paper work went over every paper I signed everyone is very nice they made sure I was happy with the car and the whole process my payment is a little higher but it will be okay
TIM DAVIS
10/9/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
CHUCKEY, TN
Nancy G|2020 Buick Envision
Confirmed Service Customer
10/8/2025
I arrived 15 minutes early they took me in for service .Very Friendly staff as Always
10/9/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
JONESBOROUGH, TN
Charles B|2022 GMC Acadia
Confirmed Service Customer
10/9/2025
Great dealership to deal with
10/10/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
GREENEVILLE, TN
Guy D|2025 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
Courteous , professional and prompt.
10/10/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
AFTON, TN
Kristin S|2017 Chevrolet Camaro
Confirmed Service Customer
10/9/2025
Everyone was friendly and they diagnosed the problem and had it fixed within a week.
10/10/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
JONESBOROUGH, TN
Thomas L|2021 GMC 1500 Sierra
Confirmed Service Customer
10/11/2025
as always I was kept up to date on the status of my vehicles status
10/12/2025
We’re so glad you appreciate the updates on your vehicle! Keeping you informed is important to us, and your feedback inspires us to continue providing that same transparent, reliable communication every visit!
JONESBOROUGH, TN
Richard S|2013 Buick LaCrosse
Confirmed Service Customer
10/12/2025
convenient appointment followed by a job well done
10/13/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response! We look forward to helping again in the future. Best wishes, Bachman Bernard
GREENEVILLE, TN
Rick D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
Friendly and thorough
9/27/2025
Hi, thank you for taking the time to leave a review for us at Bachman Bernard! We're looking forward to your next visit!
AFTON, TN
Elizabeth R|2025 Chevrolet Trax
Confirmed Sales Customer
9/26/2025
BJ and Kevin did a phenomenal job on getting me into a new vehicle. Chris got my financing done in a flash. I am so thankful to have such a great dealership in Greeneville.
KEVIN SHIPLEY
9/27/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENEVILLE, TN
Brian G|2008 Chevrolet Suburban
Confirmed Service Customer
9/26/2025
I was kept up to date on the service through the app
9/27/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GREENEVILLE, TN
James C|2022 Buick Envision
Confirmed Service Customer
10/8/2025
Always great service!
10/9/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREENEVILLE, TN
Ronald H|2020 Chevrolet Colorado
Confirmed Service Customer
10/9/2025
Had an appointment and they were on time . They did their work quick. Completely satisfied.
10/10/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GREENEVILLE, TN
Amy E|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Excellent
10/10/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
GREENEVILLE, TN
Robert W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
Upon arrival i was taken care of right away, service was spot on and done in a timely manor.
10/14/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Bachman Bernard and we hope to see you again soon!
MOSHEIM, TN
William B|2025 Chevrolet Silverado 2500HD
Confirmed Sales Customer
10/17/2025
Great experience. Ask for Kelsey she is the best!!
KELSI FEEZELL
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENEVILLE, TN
Steve C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
Service writers took care of me
10/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MOSHEIM, TN
Randall K|2022 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
Everyone in service always does a great job! Welcoming dealership!
10/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
NORTH MYRTLE BEACH, SC
Michael G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
Sandi is great!
10/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREENEVILLE, TN
Thomas M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
Caleb in the service department was very helpful throughout the entire process. He had an excellent customer service attitude. He never made me feel like I was just another obstacle to getting through his day. A good smile and a good handshake made him enjoyable to work with.
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Bachman Bernard
JOHNSON CITY, TN
James S|2023 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
quick service
10/25/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GREENEVILLE, TN
Sheila H|2015 Buick Enclave
Confirmed Service Customer
10/24/2025
went to get new tires alignment and an oil change Sandy was wonderful as always and Bradley was super in the tire dept., and I love my tires my car rides so much better what a difference tires can make and the price for all was great love my Bachman
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREENEVILLE, TN
David L|2021 Chevrolet Tahoe
Confirmed Service Customer
10/31/2025
Clean, friendly. Employees are courteous and attentive to your needs
11/1/2025
We’re thrilled to hear you found our dealership clean and our team courteous and attentive! Making every visit pleasant and comfortable is always our goal, and we look forward to welcoming you back soon.
GREENEVILLE, TN
Joshua G|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/1/2025
Helpful and quick
11/2/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
BULLS GAP, TN
Alex L|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/4/2025
Everything great except they tried to tell me I needed new tires and they only have 25,000 miles on them and they’re in fine condition.
11/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREENEVILLE, TN
Ernest S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Friendly, no pressure sales and. as of now, I'm completely satisfied. I really like my new Sierra.
BETHANY DODSON
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Ernest! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BANEBERRY, TN
Ronnie N|2019 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Good fast service
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREENEVILLE, TN
Dellasue F|2019 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
It was good
10/31/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREENEVILLE, TN
Sally D|2021 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
Friendly and fast!! VERY NICE!!!
10/31/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GREENEVILLE, TN
Elmer T|2020 Buick Envision
Confirmed Service Customer
10/31/2025
Was quick and on time, Thanks
11/1/2025
It’s wonderful to hear your service was quick and on time! We aim for efficiency without sacrificing care, and we look forward to providing the same seamless experience on your next visit.
GREENEVILLE, TN
Michael A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/7/2025
Very quick on my oil change and tire rotation.
11/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CHUCKEY, TN
David L|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Courteous staff. Clean waiting area. Sandi, the service advisor always goes above and beyond when I bring my vehicle in for service.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENEVILLE, TN
Leon H|2022 Chevrolet Spark
Confirmed Service Customer
11/12/2025
Friendly people. Helpful people. We love them all
11/13/2025
Thank you for your kind words! Our team loves being helpful and friendly, and hearing that you felt that energy truly makes our day. We look forward to welcoming you again on your next visit!
GREENEVILLE, TN
Stephen C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/13/2025
Great experience. Sales, staff and finance super nice and helpful.
KEVIN SHIPLEY
11/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENEVILLE, TN
Sydney G|2020 Chevrolet Malibu
Confirmed Service Customer
11/13/2025
My experience with the service team was great. Caleb did a great job. The traveling sales men on this property however, were rude and sexually harassed me as I was going to pick up my vehicle. I called to complain to the Sale's manager, Shaun Hinkle, and the answer that I was given was "I do bot control other's behavior." I will not be returning for service or future vehicle purchases.
11/18/2025
Our team has acknowledged this review.
GREENEVILLE, TN
Penny M|2014 Chevrolet Equinox
Confirmed Service Customer
11/14/2025
Great friendly customer service
11/15/2025
Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!
GREENEVILLE, TN
Mitzi L|2025 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Very professional and helps with whatever I need. Made sure I got home if I need to leave my vehicle
11/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREENEVILLE, TN
Clarence B|2026 Chevrolet Colorado
Confirmed Sales Customer
11/21/2025
We loved Andrew. He was so very helpful. Everyone was very nice.
ANDREW CARTER
11/22/2025
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, TN
Adam G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/25/2025
David haston was a big help finding the truck i wanted
DAVID HASTON
11/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENEVILLE, TN
Douglas R|2019 GMC 1500 Sierra
Confirmed Service Customer
11/25/2025
Engine replaced through the extended warranty I purchased when buying my truck from Bachman Bernard it was hassle free on my part as Sandi in the service department took care of it. Thanks you.
11/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MARSHALL, NC
Robert B|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/27/2025
Everyone is so nice and customer oriented. Hard to find that level of commitment in large dealers. But at BB they treat you like family
11/28/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
GREENEVILLE, TN
Debbie S|2026 GMC Terrain
Confirmed Service Customer
11/27/2025
Friendly, prompt and trustworthy
11/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HAMPTON, TN
Sherry S|2018 GMC Canyon
Confirmed Service Customer
11/12/2025
Very friendly people and quick service
11/12/2025
Thank you for highlighting our friendly staff and quick service! It’s our goal to make every visit feel easy and enjoyable from start to finish. We’re already looking forward to seeing you again and keeping that great energy going!
GREENEVILLE, TN
Bernard M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/14/2025
A family welcome, went above and beyond. Wonderful experience
GABRIEL SEATON
11/15/2025
Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
CHUCKEY, TN
Julia J|2016 Chevrolet Malibu
Confirmed Service Customer
11/22/2025
My problem was detected and repaired. The staff was helpful and friendly, and I really appreciate the emails keeping me informed of the status of my repair.
11/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENEVILLE, TN
Jason S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/26/2025
I had a great experience in purchasing my new truck. The whole staff was helpful in explaining every detail. I highly recommend Tim Davis for a salesman. He didn't pressure me and described all aspects of the truck and sales procedure.
TIM DAVIS
11/28/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOHAWK, TN
Deborah S|2018 Chevrolet Equinox
Confirmed Service Customer
12/2/2025
Great as usual
12/3/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AFTON, TN
Carolyn B|2026 GMC Terrain
Confirmed Sales Customer
12/8/2025
Could not have had a better experience! I am a 83 year old widowed that had to replace my totaled 2024 Terrain Denali. Andrew, BJ, Chris, and Russ were so helpful and did not try to pressure me or take advantage of me, being a female and alone. Couldn’t afford another Denali, but love my Terrain Elevation. I could never thank these guys enough!
ANDREW CARTER
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ELIZABETHTON, TN
Brad S|2023 GMC Sierra 3500 HD
Confirmed Service Customer
12/17/2025
The staff there are all amazing. They kept my son and I well informed of everything needed for our trucks maintence.
GREENEVILLE, TN
Eric S|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/17/2025
Friendly and trustworthy
MOSHEIM, TN
Patricia H|2021 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
The experience was very good. Every one was very courteous. My wait time was minimal. I have been very happy with every visit.
WATAUGA, TN
Terry B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Take my truck there and have it serviced always very professional makes you feel good that you’re GM dealership takes care of it and you have no worries
12/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
AFTON, TN
Nancy G|2020 Buick Envision
Confirmed Service Customer
12/2/2025
I arrived without an appointment cause I needed a new battery and they fit me in my wait time was only about 45 minutes. Great staff
12/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JONESBOROUGH, TN
Michael O|2020 GMC Yukon XL
Confirmed Service Customer
12/10/2025
Driving after dark, I noticed the low beams were just not illuminating the road and discovered the driver side. Low beam was not working. We had a night time trip planned for the evening and they were unable to get a genuine GMC replacement, but we’re able to obtain an aftermarket replacement and put that in for me so we could make a much safer trip at night Prompt and excellent service as usual
GREENEVILLE, TN
Thomas B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/14/2025
Always great service!
CHUCKEY, TN
Eric F|2015 GMC Terrain
Confirmed Service Customer
12/22/2025
Whemni ouxh was eed the vehicle your salesman sold me a worthless warranty. Will never do business with you all again.
GREENEVILLE, TN
Ricky G|2026 GMC Canyon
Confirmed Sales Customer
12/22/2025
Shaun, BJ, Gabe, and Chris provided great customer service and made buying my GMC Canyon quick, easy! Glad I was able to buy local and support my local GMC/Chevy dealer. Thank you Gabe for the great communication through the ordering/building process. Merry Christmas and Happy New Year! Cheers!
CHUCKEY, TN
Robert S|2025 Chevrolet Tahoe
Confirmed Service Customer
12/23/2025
Fast and efficient
JOHNSON CITY, TN
Eula H|2026 GMC Canyon
Confirmed Sales Customer
12/24/2025
They are wonderful people
LIMESTONE, TN
Stephanie M|2026 GMC Yukon XL
Confirmed Sales Customer
12/25/2025
The whole staff start to finish was awesome.
KNOXVILLE, TN
Allan G|2025 Chevrolet Tahoe
Confirmed Service Customer
12/26/2025
Sandie’s the best. Always great service when she is involved.
CHUCKEY, TN
William T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/6/2026
Excellent and very professional
GREENEVILLE, TN
Allan G|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Sandi is the Best!! All the folks there are great. Friendly, knowledgeable and respectful.
GREENEVILLE, TN
Donald M|2026 GMC Canyon
Confirmed Sales Customer
1/9/2026
Are sales Shawn was awesome took the time and went over the whole vehicle with us very professional thank you Will use him again
GREENEVILLE, TN
Willard C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/20/2025
Staff is very courteous and professional They kept me updated as progress was being made with my service They got me in on time Check in was a simple I highly recommend this dealership for a pleasurable sal and service afterwards
RUSSELLVILLE, TN
Joe C|2015 Chevrolet Colorado
Confirmed Service Customer
12/22/2025
Very good!!
GREENEVILLE, TN
Thomas B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/25/2025
Timely and efficient!
CHUCKEY, TN
Thomas B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
Fast and friendly!
CHUCKEY, TN
Bachman-Bernard Chevrolet GMC
3365 East Andrew Johnson Hwy, greeneville, TN 37745